Pre-sale, sale, after-sale three-ring section of the whole worry-free service.

Integrity consultation, free measurement, free design, regular return visit, free maintenance, full care.

Commitment to provide true and comprehensive product consulting;

Commitment to measurement, design guidance truly free of charge;

Commitment to 48 hours of service, in accordance with the agreed time on-site installation and maintenance;

Commit to civilized construction, bring your own tools during installation and maintenance, clean up the site after installation, and the construction personnel will not use the owner's toilet, do not eat and please be saluted;

Commitment to the main product three years free warranty, life-long maintenance.

◇ Should stand in the position of the customer (or consumer), rather than standing in the position of the company to research, design and improve services.

◇ Improve the service system, strengthen the pre-sale, in-sale and after-sales services, and help customers solve various problems in the use of goods in a timely manner, so that customers feel great convenience.

Do everything possible to retain existing customers.

Establish all customer-centric mechanisms. Among them, the establishment of various institutions, the change of service process, etc., should be centered on customer needs and establish a rapid response mechanism to customer opinions.

Customers are buyers of goods, not troublemakers;

◇ Customers know their needs and hobbies best, which is exactly the information that enterprises need to collect;

◇ Because customers have "natural consistency", the same customer quarrel is quarrel with all customers.

Product satisfaction: refers to customer satisfaction with the quality of goods.

◇ Service satisfaction: refers to the customer's positive attitude towards the pre-sale, sale and after-sales service of the purchased goods. No matter how perfect the commodity is and how reasonable the price is, when it is seen in the market, it must rely on services. "After-sales service creates permanent customers".

Corporate image satisfaction: refers to the public's positive evaluation of the overall strength and overall impression of the enterprise.

◇ Five-year warranty and lifetime after-sales service (the warranty period of the product is based on the warranty terms of the product)

◇ The warranty period is calculated from the date when the customer purchases the product, with a valid sales certificate or warranty card as the proof

◇ The warranty period of engineering products shall be implemented according to the warranty requirements of the contract.